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  • Facebook
  • Instagram

Social Media Management

Social Media - softbase background.png

Thoughtfully crafted, consistently delivered - your social media presence, done for you.

Building brand awareness and driving meaningful engagement requires more than an occasional post. It takes a thoughtful, consistent strategy to turn your social presence into a powerful extension of your brand—one that earns attention, trust, and loyalty over time.

*available as an add-on

As a business owner, your time is valuable.

​We take social media off your plate—planning, creating, and managing your presence so your brand stays consistent, engaging, and active—while you stay focused on running your business.

content strategy

thoughtful, on-brand content that connects with your audience and reflects your business values

While every business's Social Media Management journey with us may look a bit different, you can expect it to follow a similar blueprint.

Phase 1: Setup & Strategy

1. Brand Audit & Voice Development

2. Profile Optimization & Visual Standards

3. Content Planning & Approval Workflow

Phase 2: Growth & Guidance

4. Ongoing Content Creation & Scheduling

5. Community Monitoring & Engagement

6. Performance Insights & Strategy Adjustments

  • Why is local SEO important for my business?
    Local SEO boosts your visibility in local searches, attracting local customers. There is a lot of competition and it is important that your business is showing up when potential customers are searching for your products and services in your area. Updating and optimizing your Google Business Profile, local listings, and website will give your business a strong foundation to build on. These efforts enhance credibility, leading to more sales and growth.
  • What sites do you manage for local SEO?
    Our focus is on the sites where your customers are and they are Google, Apple Maps, Bing. We ensure you are listed and listing is optimized there, plus other local listings that are important to your business' authority and presence within your respective industry.
  • Other SEO agencies guarantee top placement in search results. Can you do that?
    No, and no experienced SEO specialist or strategist would ever guarantee top place for organic and local SEO. Search Engine Optimization is the practice of optimizing your business's digital presence and how search results vary depending on the user's location, search result, behavior, etc. Additionally, changes in Google's algorithm may have an impact on search results, thus top placement cannot be guaranteed but is achievable when presence is optimized.
  • I see my business is showing up just fine, why would I want to focus on this?
    When you are not actively focused on your local SEO, any traction your competition gains can affect your business. Because local SEO is all about search results locally, for example, "chinese restaurant near me" or "sushi near me", if you are not keeping up with managing your Google Business Profile or other local listings, your competition may have greater visibility than you, thus a greater chance of earning the business that otherwise would be yours. Local SEO is not a one-time effort but an ongoing effort that is critical to your business's growth.
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